Data Loss Vulnerability in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13

CVE-2018-20800 · MEDIUM Severity

AV:N/AC:L/AU:S/C:N/I:P/A:P

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Learn more about our User Device Pen Test.