Information Disclosure Vulnerability in OTRS 7.x

CVE-2019-9753 · MEDIUM Severity

AV:N/AC:L/AU:S/C:P/I:N/A:N

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

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