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Incident Response

Glossary / I

Incident Response Definition:

Incident Response is a structured approach to detecting, investigating, and resolving security incidents within an organisation. It involves a coordinated effort by security teams to minimise the impact of cyber threats, such as Data Breaches, Malware infections, or network intrusions, while restoring normal operations as quickly as possible.

What is Incident Response?

Incident Response encompasses a series of steps designed to handle security incidents systematically. The typical stages include preparation, detection and analysis, containment, eradication, recovery, and lessons learned. By following these stages, organisations can mitigate the damage caused by security incidents and improve their defences against future threats.

Why is Incident Response important?

The purpose of Incident Response is to provide a consistent, efficient, and effective way to address security incidents and minimise their impact on business operations. A well-defined Incident Response plan enables organisations to quickly identify and isolate threats, protect sensitive data, and restore systems to normal operation while preserving evidence for potential investigations.

How does Incident Response work?

Incident Response teams typically include security analysts, IT staff, legal advisors, and communication specialists who follow an established response plan. The process begins with preparation, which includes developing policies, tools, and training. When an incident is detected, the team analyses its nature and scope before taking action to contain and mitigate the threat. After the threat is removed, systems are restored, and a post-incident review is conducted to identify lessons learned and improve future responses.

Incident Response Examples:

Examples of Incident Response include isolating an infected system to prevent Malware from spreading, investigating a Data Breach to determine the extent of data loss, and restoring compromised servers with clean backups. Incident Response plans often include detailed playbooks for common scenarios, such as Phishing attacks or Ransomware outbreaks.

Incident Response Issues:

Challenges in Incident Response include handling complex and evolving threats, coordinating communication during a crisis, and maintaining readiness for a wide range of attack vectors. Effective Incident Response requires regular training, up-to-date playbooks, and a robust security monitoring system to detect and respond to incidents promptly.

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